The Journey of Your Package
Watch how your package travels with AJEX and learn how we can help you with each step of the journey
01
Pack for the Journey
Proper packing will secure your shipment before setting off
Pack like a pro.
Let AJEX pack it for you.
Find out what you can and cannot ship.
Consider Insuring your Shipment.
02
Prepare Your Documents
Make sure to provide all required shipping documentation to complete the process
A shipping label - create it online via Customer Portal.
In many cases you'll need to prepare a customs invoice.
Local customs regulations may require additional documents.
03
Get it to AJEX
Once you have created a shipping label and selected the delivery service you need, your parcels are ready to be shipped with AJEX
Find a drop off location.
Request a Pickup.
04
Prepare for Clearance
AJEX works with Customs Authorities to expedite the clearance process
AJEX has Customs Services to help you.
You can receive Customs notifications.
Duties and taxes may apply.
05
Your Shipment Delivered
At AJEX, we guarantee 3 delivery attempts, flexibility and convenience to the recipient
Shippers can include specific signature service option when creating the shipment.
Recipients can schedule their delivery for when they are available at home.
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